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I was walking down King Street to Marion Square and was accosted by Vanessa and asked to step in the store. That was my first huge mistake. She sold me $6,000 year's worth of products with claims of structural changes to the skin (lifting, increasing density to skin layers, reduction of wrinkles, etc.) that would last up to 10 years. I was not certain if I would be reactive to the ingredients so I did not use the products as I needed to ask her some questions. When I returned for the first facial, I was told that a "doctor" flew in from LA just for me! He told me that what Vanessa sold me would not be effective and I needed to buy $15,000 more product that would work on the neck. I told Eli that I did not have the money.

They did not tell me that there was a no return policy. After my mind cleared from all the pressure and I could consider what happened, I cancelled three days later and returned the unopened products. Eli said NO REFUND and pointed to a black no return sign on a black counter front in the back of the store. I never saw it when I stood against it as they ran my credit card and debit card when Eli emptied my bank accounts for this $21,000 treatment. I had to borrow money from my brother then to pay my other bills. Eli smirked that he won, I lost. I asked the store manager, Giovanni for a refund, and was told that I was bull ***

Do a search for "Charleston Officials Cracking Down on Aggressive Sales Tactics on King" which is what I experienced not only on the sidewalk, but inside. https://www.postandcourier.com/business/charleston-officials-cracking-down-on-aggressive-sales-tactics-on-king/article_c637bb40-cf98-11e7-a716-1fcb096cf249.html

Customer service is a joke. They simply victimize the customer again. These products are NOT FDA approved. I asked Vanessa for studies to prove that the treatment lasts for 10 years. I am waiting for the research. TOURIST, WALK ON BY, don't go inside. RUN!

Reason of review: Not as described/ advertised.

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